K4215 Masterclass – DevOps Proclass – 4 days

PRIS 48.000 SEK


This training is delivered by international specialists that you often will meet as presenters on DevOps events all over Europe.

DevOps is a way of unifying the Dev and Ops teams, to have them collaborate on joint business goals where target is to establish and maintain quality and control at the same time as striving for “maximum speed” and efficiency. You can also describe DevOps as a way of working – a practice – how to build, develop and operate stable and reliable systems in an organization that demand for the systems to be scalable in an environment subject to rapid change.

This Proclass presents:

  • Governance 2.0: Change is the constant
  • Speed, Adaptation, Flexibility
  • Orchestrating the implementation – how?
  • Business in IT releases – how?
  • Critical Success Factors when implementing DevOps


During this class, you develop insight in the DevOps specialist knowledge area and learn based on that how to set up a professional way of working in your own organization – the training offers a soft tool set that you can bring home to incorporate into your own organizational environment and customize to fit your organization:

  • Knowledge of what DevOps is and what it can become, when used to its full capability, how the evolution of DevOps fits into the overall evolution of IT and what added value DevOps principles brings to an organization.
  • Knowledge of how DevOps can be applied with target to establish on-time delivery.
    You work during class with a practical lab which you can apply on your own organizational situation and learn to apply DevOps practice on that.
  • Knowledge of what IT essentially can and must change in their systems development, systems utilization and systems behaviour to stay competitive and how to optimize those areas
  • Knowledge how to set up processes (IT and IT-operations), how to manage these processes and ensure that they both works optimally as well as are designed in an optimal way. You learn from a practical exercise based on a situation in your own organization to understand how you set up and handle the processes as well as how you control them.
  • How the cooperation between Dev and Ops can and must change in the execution of involved processes (IT and IT-operations), how the processes shall be governed and managed to become optimally implemented. You learn from a practical exercise based on a situation in your own organization how to build your teams, set up work routines and work with risk management.
  • Knowledge on the factors discussed on the market as a criticism towards the DevOps principles from the perspective whether principles are successful or not. You will work through a practical lab that will enable you to understand how DevOps principles when applied to your organization’s real-world example can maximize your organizations advantages of the DevOps principles


Part 1 – Introduction, context, paradigms

  • Evolution of management paradigms and their suitability for ‘control’ of modern complex organizations
  • The Cynefin ‘sense-making’ framework

Part 2: DevOps – its role and evolution

  • The evolution of cross-functional cooperation
  • Workshop based on the book Anticipate by Rob-Jan de Jong to identify what the future looks like (3 to 7 years) and that what we must prepare for placing DevOps in a larger “movement”, in which the organization as wide as possible creates a digital transformation through lean and agile

Part 3: DevOps why, how, what, scope, CALMS, background and overview

  • Wat is DevOps?
  • DevOps theories (DeBois, CALMS, Three Ways, Theory of Constraints)
  • Continuous Delivery and DevOps principles
  • ‘Kill DevOps’ – DevOps is never finalized: DevOps is about continuously experimenting and learning

Part 4. DevOps business case

  • Start-up of exercise labs – overview
  • DevOps improvement openings
  • Argumentation
  • Business case outline

Part 5. Obstacles in understanding

  • What do we think of the principles of DevOps?
  • Where are we feeling resistance?
  • What principles are difficult in our organization? Why is that?

Part 6. Optimal change

  • Spotify Engeneering Culture
  • Workshop Appreciative Inquiry
  • The joint discovery of best practices area of IT development, management and use and reasons why these practices work.
  • The creation of an action list that could be “deployed” in the whole organization to build these best practices.

Part 7. Transition backlog – DevOps change

  • DevOps Success Factors
  • Aims to transition to DevOps
  • Develop transition backlog for DevOps

Part 8. DevOps from a management perspective

  • ‘Sell me this DevOps’ – translation of DevOps in terms of operational advantages, cost and risc
  • Pleasures and pains of DevOps from a management perspective
  • Critical decision factors
  • A convincing decision

Part 9. Cultural blockings

  • Netflix Culture Deck
  • Team discussions in small groups on the topics
  • Control vs trust
  • Shared responsibility
  • Leadership
  • Targets, KPI’s and rewards

Part 10. Required behaviour

  • Workshop: commitments and expectations
  • What can the members of the multidisciplinary team offer each other, and together, in cooperation?
  • What do you expect from each other?
  • What do they think others want to offer and which are their expectations

Part 11.  Summary: Final presentations of the lab results